Contact us: support@turingsgate.com
We usually reply within 1–2 business days. Reports of abusive or harmful content are reviewed within 24 hours.
Turing's Gate keeps bots out with Red Pearl codes. While the first 1,000 founder pearls last, you can pop one yourself right on the home screen. After that, ask a current member for a Red Pearl code. Then choose Need an account? Sign Up on the home screen and enter it.
Tap Report under a post, next to a reply, under a message in a chat, or on a member's profile card. Pick a reason and send it. Reports are private and reviewed by our moderators.
Tap their name or avatar to open their profile card, then tap Block. You won't see their posts, replies, messages or notifications and they can't ring you. You can unblock in Settings > Privacy > Blocked Users.
Open Settings > Profile > Danger Zone > Delete Account, type your username to confirm, and tap Confirm Delete. Your login and personal data are permanently removed. If you can't sign in, email us from the address on your account and we'll do it for you.
Email us from the address registered to your account and we'll help you regain access. You can change your password any time in Settings > Profile once you're signed in.
Check that Turing's Gate has microphone permission (iPhone: Settings > Turing's Gate > Microphone), that your volume is up and the correct output is chosen in Settings > Audio. Calls connect directly between devices, so some strict corporate or school networks block them — try mobile data or a different Wi-Fi network.
Allow notifications for Turing's Gate in iPhone Settings > Notifications, and check the switches in Settings > Notifications inside the app.
Please contact your local emergency services first. Then send us the details so we can act on the account involved.